Privacy Policy

At HSCOM Online Store Privacy Policy

At HSCOM Online Store, a division of HSCOM South Africa, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or services:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment details (processed securely through payment gateways)

Non-Personal Information

  • Browser type and device information

  • IP address

  • Website usage data

  • Cookies and analytics information

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve our website and services

  • Send order updates and notifications

  • Prevent fraud and enhance security

  • Comply with legal and regulatory obligations

  • Send promotional communications (only where consent is provided)

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

Users may disable cookies through their browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with:

  • Trusted payment service providers

  • Courier and logistics partners

  • Website hosting and IT service providers

  • Legal authorities where required by law

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no online transmission or storage system can be guaranteed as completely secure.

6. Payment Security

All online payments are processed through secure and trusted third-party payment gateways that utilize encryption and industry-standard security protocols.

HSCOM Online Store does not store sensitive banking or card details on our servers.

7. Your Rights

In accordance with applicable privacy laws, you have the right to:

  • Access your personal information

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Object to certain processing activities

  • Lodge a complaint with the relevant regulatory authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon publication on this website.

Users are encouraged to review this page periodically for updates.

10. Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact:

HSCOM Online Store
South Africa
Website: www.athscom.co.za
Email: info@athscom.co.za